Your success with Aviatrix products is our highest priority. We’re committed to providing the support you need to ensure the performance and reliability of your Aviatrix deployment. Our world-class team of engineers and support specialists stands ready to help when you need it.
The Aviatrix support team is uniquely qualified to provide technical assistance with any issues that might arise with your Aviatrix deployment. Our team has deep technical expertise and experience, not only in Aviatrix’s cloud native networking technology, but in complex network operations generally. You can rest assured that whatever the issue, our team can resolve it.
With Aviatrix customers all around the world, our support team provides global coverage. So wherever you’re located, we’ve got you covered. For customers requiring round-the-clock support, 24x7x365 service level agreements are available.
All support customers receive product updates as well as hot fixes, notification service, and technical alerts. We proactively provide these services as part of your subscription, so your team has easy access to the latest Aviatrix resources and information.
Aviatrix customers can choose from two support options – Standard and Platinum – to get the right level of coverage and response times for your requirements. Subscriptions are available on an annual and multi-year basis.
Pricing starts at $300 per user tunnel and $3,600 per cloud tunnel.
“Aviatrix radically simplified cloud networking and made Azure more easily consumable. The combination of Aviatrix and Azure cloud services has enabled our rapid global expansion plans, vastly improved user experience and signicantly reduced our costs.”
“The Aviatrix software provides automated connectivity to Amazon clouds allowing us to create multiple VPCs easily and quickly. We are now serving business units of Robert Half, providing an IT supported self-service system to leverage the public cloud.”
“To the extent that we have peers, they tend to be big Amazon and Docker users. Aviatrix is the networking substrate that we can ignore, that just needs to work. For us, Aviatrix works out really well.”