PipelineRx moved to AWS in order to scale but found native services didn’t meet their needs as a healthcare services provider.
Challenge:
PipelineRx needed to enhance AWS cloud networking to ensure secure connectivity with external clouds in the regulated healthcare sector. They also had to simplify the complexities of a multicloud environment post-acquisition while protecting sensitive data.
Solution:
Aviatrix offered PipelineRx a simplified cloud networking solution for creating secure interconnectivity between their cloud environment and customers’ networks. Upon installing the solution, the team realized numerous tangible benefits.
Impact:
Improved efficiency with centralized multicloud management, faster issue resolution, enhanced onboarding, and streamlined service delivery.
“Aviatrix gave us simple, scalable, centralized management capabilities for all our VPNs and all our data. It gave our DevOps team a vehicle for easily managing the operations of the network in the cloud without locking us into a specific appliance or specialized engineering skillset.”
Darren Lombardi
DevOps Engineer
Challenges with Network Connectivity
Prior to introducing Aviatrix into their environment, PipelineRx securely transmitted health data to customers through a VPN and AWS Transit Gateway. This data exchange was essential to the business. But border gateway protocol (BGP) prefix limitations consistently prevented a seamless data flow between internal and external networks, and the team encountered IP address conflicts that regularly interrupted communications as well. Fixing these issues with network address translation (NAT) solutions proved to be “horrendously unmanageable,” said DevOps Engineer Darren Lombardi. The team needed a simpler way to exchange data with its customers.
PipelineRx continued to experience challenges when they were acquired by CarePath, a large healthcare innovator with a substantial reliance on data dispersed between multiple public cloud providers. To simplify the complexities of this multicloud environment and to allow each business unit within the growing organization to continue operating effectively, the team needed to develop a globally consistent cloud network and security architecture.
Granular Visibility and Embedded Security with Aviatrix
Aviatrix’s multicloud data plane also provided PipelineRx granular visibility and embedded security that was specifically modeled for interoperability between various clouds. PipelineRx gained the centralized enterprise controls it needed to seamlessly manage multiple clouds and help the business continue to meet their ambitious goals.
A Shift in Focus to More Business-Critical Tasks
With Aviatrix simplifying the native public cloud networking services from AWS, the DevOps team was able to focus on more business-critical tasks instead of being weighed down by tedious operational overhead. This enabled the team to accelerate customer onboarding and service delivery, creating new competitive advantages for the business. Furthermore, the visibility and embedded security in their cloud network enabled PipelineRx to identify and resolve network issues in hours rather than days.
“As we embraced Aviatrix, we found its multicloud features allowed us to reach into other facets of our business,” Lombardi said. “As we have grown, the networking problems that once held us back are now going away because we can securely interconnect multiple clouds. I recommend anyone trying to manage multiple VPNs or Internet-connected clouds to look at Aviatrix as a solution to the complex problems in their network.”
PipelineRx is a cloud-based pharmacy platform offering tailored telepharmacy solutions, empowering pharmacists to shift from task-focused medication reviews to delivering impactful, outcomes-driven patient care.
